01

How do I book an appointment?

The most efficient way to book your appointment is through Fresha.

The Fresha app and website offer a fantastic platform where you can manage all of your appointments. You can easily book, cancel, reschedule, and browse hundreds of local businesses within the hair and beauty industry.

Alternatively, you can book directly with Samantha via Instagram or email.

Please note that there may be a short delay in Samantha's responses during working hours

02

What are your working hours?

Mondays 10am - 4.30pm

Wednesdays 10am - 4.30pm

Thursdays 10am - 4.30pm

By appointment only

Strictly female clients only

03

Where are you located?

Where are you located exactly?

Once your appointment is booked, the exact address will be sent to you via email.

Samantha works from her home in Titchfield. on St Margaret's Lane, PO14 4BQ.

Samantha's private lane is on the same side as Titchfield Festival Theatre.

For new clients, Samantha sends out a video on how to find her location & your designated parking space.

04

What methods of payment do you accept?

05

What is your cancellation policy?

You can manage all of your treatments via Fresha, book, reschedule and cancel.

You can reschedule and cancel for free up to

24 hours ahead of your appointment.

A 50% fee is chargeable of the service price for late cancellations, or a 100% fee is due for not showing up to a booked appointment.

06

What happens if I am running late to my appointment?

Since Samantha does not schedule appointments back-to-back, she will make every effort to provide your full treatment if you arrive late.

However, this cannot always be guaranteed and depends on the specific circumstances. If you are running late, please inform Samantha directly by calling

07

I am not feeling well, can I still come to my appointment?

Samantha kindly requests that you do not attend your appointment if you are feeling unwell. Even if you have a slight cold, please refrain from coming to your appointment.

Receiving a massage when you are ill is generally not advised, as it can exacerbate your symptoms and increase the potential for spreading germs

08

Can you diagnose me with any pain related issues?

As a Holistic Therapist, Samantha is not qualified to diagnose medical conditions.

Samantha's role is to provide relief and relaxation through massage therapy.

If you have any pain-related issues, it is important to consult with a healthcare professional for a proper diagnosis